Frequently Asked Questions
1. How can I reach Advanced Rx Pharmacy with questions about my Workers' Comp or Personal Injury prescription(s) and/or refill(s)?
Patients: You can email us at tnpharmacy@arxmgt.com or call our toll-free number at 844-866-6292. A technician or pharmacist will typically respond within 24 hours during business hours (Monday-Friday).
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You can also order refills with our convenient Pharmacy App* - Rx Local.
*Below is the Text that we send to new patients with the link and Text option.
"Message From Advanced Rx Pharmacy: Introducing Our Convenient & Easy Patient Portal. You can use it to send and receive messages, request medication refills, and view your medication list.
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Click Here to Sign Up: https://patient.rxlocal.com/onboarding/index
Alternatively, text RXLOCAL to 64890."
Pharmacy Text #: 615-551-5129
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PLEASE NOTE: In order to have an active Rx Local account a patient profile must be made with the pharmacy first. Once a profile is made and/or a prescription is received the Rx Local app will be activated.
2. Who should I call for inquiries about Advanced Rx Pharmacy Wholesale or Repackaging Services?
Physicians, clinics, and distributors: Please call 615-645-0041 for inquiries regarding our wholesale and repackaging services or fill our our Physician Clinic Inquiry Form.
3. How can I learn more about working with Advanced Rx as an independent rep or distributor?
Independent reps and distributors: Please call our corporate sales and service office at 925-621-2903 or our EVP of Sales, Brian Farro at 408-981-9416. You can also go to our Careers page and fill out an online Independent Rep application.
4. Who should I contact for information about the RCM Pharmacy Services programs, including mail order, and in-office physician dispensing?
Physicians and clinics: Please contact Brian Farro, EVP of Sales, at 408-981-9416 for more information about any of our physician facing Pharmacy Services programs.
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5. Is physician dispensing legally allowed within my state?
Regulations vary significantly by state. You can check your local regulations by reviewing our [By-State Dispensing Guidelines Page].
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Designed for providers and sales consultants alike, this directory features verified permit requirements, provider scopes, and direct links to state registration boards.
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