Our dedicated care team is here to help patients and legal professionals every step of the way. Reach us by phone or email.Letters of Protection (LOP) For LOP submission and coordination, please email both departments:Primary: tnpharmacy@arxmgt.comCC: arsupport@arxmgt.comBilling & Medical Records For billing inquiries, affidavits, medical records, or account statements:Email: arsupport@arxmgt.comOrders, Shipping & Pharmacy Support For order status, delivery tracking, or to speak directly with a pharmacist:Phone: 844-866-6292Email: tnpharmacy@arxmgt.comResponse Time: Our team typically responds within 24 hours during standard business hours (Monday–Friday).Patient Portal & Easy Refills (Rx Local)Manage your prescriptions anytime with our secure patient portal. View your active medication list, message the care team, and request refills in just a few clicks.Sign Up Online: Activate Your AccountText Option: Text RXLOCAL to 64890 or reach our direct pharmacy text line at 615-551-5129.> Note for New Patients: An active pharmacy profile must be created by our team before your Rx Local account can be activated. Once we receive your initial prescription, your account will be ready to set up.