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Frequently asked questions
Pharmacy QuestionsPatient SupportWholesale or Repackaging ServicesClaims ManagementPharmacy Services & RegulationsPersonal InjuryPartner With Us
Where is my prescription?
Patients: You can email us at tnpharmacy@arxmgt.com or call our toll-free number at 844-866-6292. A technician or pharmacist will typically respond within 24 hours during business hours (Monday-Friday).
How can I reach Advanced Rx Pharmacy with questions about my Workers' Comp or Personal Injury prescription(s) and/or refill(s)?
Patients: You can email us at tnpharmacy@arxmgt.com or call our toll-free number at 844-866-6292. A technician or pharmacist will typically respond within 24 hours during business hours (Monday-Friday).You can also order refills with our convenient Pharmacy App* - Rx Local. *Below is the Text that we send to new patients with the link and Text option."Message From Advanced Rx Pharmacy: Introducing Our Convenient & Easy Patient Portal. You can use it to send and receive messages, request medication refills, and view your medication list.Click Here to Sign Up: https://patient.rxlocal.com/onboarding/indexAlternatively, text RXLOCAL to 64890."Pharmacy Text #: 615-551-5129PLEASE NOTE: In order to have an active Rx Local account a patient profile must be made with the pharmacy first. Once a profile is made and/or a prescription is received the Rx Local app will be activated.
What can patients do with the RxLocal mobile app?
The RxLocal mobile app helps Workers' Comp and Personal Injury patients stay connected to our pharmacy. They can message the pharmacist, manage their prescriptions, request refills, and set medication reminders from one convenient place.PLEASE NOTE: In order to have an active Rx Local account a patient profile must be made with the pharmacy first. Once a profile is made and/or a prescription is received the Rx Local app will be activated.
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